Booking and Cancellation Policy
As a business owner, I deeply value your time and custom. I am truly grateful for every client who walks through the doors of Blossom Wellness Studio, time and time again. Each session is delivered with the utmost care and dedication, always with the intention of offering you the best possible experience.
When booking an appointment, I kindly ask for the same level of respect in return. To protect the integrity of my time and business, the following policies are in place. Please read carefully before booking.
Booking Policy
Appointments are typically booked 2–3 months in advance. Priority is given to existing clients; any remaining slots are then opened to new clients. Please check my social media pages for the latest updates on availability.
Existing Clients: If you wish to maintain regular appointments, please respond promptly when notified of diary openings. I will hold your preferred slots for 24 hours. If those options don’t suit, I’ll do my best to offer alternatives.
New Clients: Once availability is announced, you are warmly invited to reach out. A 50% deposit is required to secure your first appointment. This will be deducted from the total on the day of your visit.
If this is your first time visiting the studio and you are pregnant, please let me know in advance so I can ensure your comfort and care throughout your session.
Cancellation Policy
I completely understand that life can be unpredictable. If you need to change or cancel your appointment, please let me know as soon as possible.
Cancellations made more than 48 hours in advance: No charge.
Cancellations within 48 hours: 50% of the treatment fee.
Cancellations within 24 hours or no-shows: 100% of the treatment fee.
A secure online payment link will be sent to settle any charges. These must be paid before rebooking. I do appreciate that emergencies may arise, so cancellation fees are applied at my discretion.
Important: If you are feeling unwell, please do not attend your appointment. However, the cancellation policy will still apply in most cases.
Running Late?
If you are running late, please let me know as soon as possible. If you arrive more than 15 minutes past your appointment time, I may not be able to carry out the full treatment. In some cases, your appointment may need to be cancelled, and cancellation charges may apply.
Payment Policy
As a small business, cash is my preferred method of payment. It helps me reduce transaction fees and keep my services fairly priced for everyone.
However, I understand this may not always be convenient. I also accept:
Contactless card payments
PayPal
Bank transfers (please notify me in advance)
Thank you for your understanding and support. These policies help ensure I can continue to offer the highest standard of care and attention to each and every client who visits Blossom Wellness Studio.